Stan talks deals with the Silo Effect.

It is all too often that in my day-to-day consulting of multinationals that I see managers who have not the slightest clue of what their employees are up to, and vice versa. In today’s business world of SOX, BASEL II, and ISO, it is imperative that all companies be fully accountable and transparent. This transparency, although a simple concept, is often difficult for companies worldwide to adopt. Transparency and accountability require a company to constantly track changes, follow guidelines, and always know the role that their employees play.

If transparency and accountability is not achieved then it is only a matter of time before the walls start caving in around you. Audits never come at a time favorable to companies, if that is even possible. The first thing I tell companies when I start a new contract is – relax. Audits don’t always have to be a bad thing. If transparency and accountability is properly upheld, then audits should prove to be just another way to show how organized and successful your company really is.

BPM software solutions are by far the best way to go about doing this. Processes are mapped effectively – a cost saving task – and all business processes henceforth have the ability to be tracked. Managers can ensure that their entire corporation is accountable and transparent.

BPM software also gives managers the ability to ensure that employees are on task – so you always know what they are doing. The suites allow for roles and resources to be assigned to individual employees eliminating any redundancies in your business processes. Web-based portals allow employees to access a personal homepage with any news or information that pertains to their life, their job, their role. The Webportals allow for roles to be assigned to employees, with no way for them to dodge work, or accidentally ‘miss’ an assignment.

In a perfect world employees’ actions can be fully tracked, their day to day activities can be monitored, and their roles can be assigned and monitored in real time. Oh wait, that’s the BPM world.

If you're new to the BPM world, I at least recommend that you download Free modeling software to map your business processes.